Had a chance to check them out on VIP day today. While it was a bit hectic and a couple mix ups that's expected in the opening of a new establishment. I had a half dozen donuts and the frozen coffee. You could also choose a breakfast sandwich with this promotion but I knew it would go to waste. The inside is really nice. Hard to believe that the Arby's was there before.
The staff was helpful, attentive and all very nice. I will come back to the location in the future.
I go to this Dunkin all the time and their customer service is always good! The employees really go above and beyond to be helpful.
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Much better than Starbucks because they have a better attitude toward customers. They actually smile and say "Thank You" at Dunkin' Donuts, and that is a really refreshing and positive attitude.
You know, it puts a smile on your face after a small business transaction.
Starbucks is closer to my home, but I will drive the extra half mile to go to Dunkin' Donuts now.
By the way, the coffee was pretty good and the Boston Cream donut was just as good as the ones I got at their other stores. The seating and decor is nice and contemporary. I sat in the comfy chairs by the "fireplace" and TV. Classy without being pretentious.
I am impressed by the fact that they hired a lot of young people from my neighborhood because they are giving many of these young people their first job, and start in working life. Good work Dunkin' Donuts in bringing those jobs to South San Jose. Your proximity to the freeway, and neighborhood patronage, will make this location a success. I'm gonna try one of your breakfast sandwiches next.
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