After placing an order for a Chicken Strips meal and Spicy 🐔 Sandwich - 'Our meal was cooked excellent 👍..... Wait Time was a grade of 1(very poor). Missing what training and company brand want. CS of a man was commendable. //A2B//
Positives first: Food quality here is solid, consistent, and tastes like what you'd expect from good ol' Popeyes. That popcorn shrimp, mash w/ cajun gravy, red beans and rice, and chicken sando always hits just right. They don't usually skimp on the sandwich either. I usually get a crispy, tender piece that sticks way out the bun, and more than 1 pickle. I'd say of the 8ish times I've been here, my order was messed up once, which I think isn't too shabby by my fast food joint standards.
Negatives: Extremely long wait time. Get ready to wait 30 minutes on avg. 45 minutes is probably the longest I've waited here. Only the drive-thru is open so even if you ordered for pickup on mobile, you cannot go in. Understandable due to the rona so just get ready because the line is always backed up into the parking lot intersection. It also isn't the safest neighborhood.
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