If you're downtown and looking for a quick sandwich or salad, this is the place to go. Friendly staff, decently quick turnaround (It's made right in front of you, so do temper your expectations!) and generally very fresh food. The soups are good though can sometimes be a bit oily. They also have a good selection of drinks, chips, as well as grab and go options.
I love this place! Other reviewers mentioned getting too little meat on their sandwich, while I always find that there's a little too much tuna salad on mine, if I don't ask for them to go light. So just watch them as they make the sandwich and ask for more/less if you want it. Other than that, the food is always fresh, and the salads are pretty good with par-for-the-course prices. I also like their mini breakfast sandwiches, and the rewards program saves me $2.50 once or twice a week.
This place is amazing!! I wanted a quick protein-filled breakfast and this place delivered! It's the Chipotle experience of breakfast where you can customize exactly what you want. Then grab a drink or snack from the other sections in the market, pay, and eat in their adorable little food court with perfect seating and a killer view! Very New York, very efficient. Also, the people were the kindest and totally made my day :)
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