A friend of mine says that the customer service at this particular location of Jollibee is great. However, it is the opposite of what I experienced. I was in the drive through hoping for a quick lunch, but the service was literally slow. Aside from that, the staff are not friendly, just like what my friend said, and instead the staff are kind of rude for some reason. I thought to myself at that time that as long as I got my food, I was good, which is really good because I did not have any problems with the food I ordered or what was given to me. Two pieces of chicken joy with a side of fries and, of course, their signature pineapple juice drink are all my orders. I really like their chicken, and it is definitely one of the best I've had in a fast food restaurant like this. It is crispy, it has good flavor, it is tender, and it is never dry, because, in fact, each time I order a chicken from this fast food chain, it is always juicy. On the other hand, their fries are also good, but they are not as tasty as the fries at McDonald's. It is not totally bland, but it definitely needs more salt. Lastly, their pineapple juice is also my favorite, besides their chicken. The pineapple is just so good and definitely refreshing on a busy day!

While the employees were nice and the food okay, the wait was long for what we ordered. The chicken sandwiches were moist and flavorful with a light crust, but there was next to no seasoning in the crust, so it was bland. I had wanted to try Jollibee for a while and I was underwhelmed. They will need to step up their game BIG time to compete with Popeye's who serve a much bigger piece of much better seasoned chicken on a much better bun.