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Lifetime Fitness as a company overall is excellent.
Each club (location) is supposed to Adhere to Lifetime Standards across the nation.
This location as a facility is older, one of the first ones build in Arizona. It has the old layout. They have enhanced and updated many of the areas as the new locations have. Unfortunately the entrance door, the automatic button has been broken for a long time. This is crucial for the Handicapped/Limited Mobility members. See photos for the broken door.
The facility has everything that other lifetime facilities have, great weights, cardio areas, group fitness, new indoor pickle ball courts, basketball 🏀 court, basketball, indoor and outdoor pools, indoor hot tubs, sauna, and steam room.
This location has outdoor Tennis 🎾 and Pickle ball courts which no other lifetime fitness locations in Arizona have.
Facilities are great.
What is lacking I is customer service and leadership. Customer Service is a hit or miss. Lifetime fitness isn’t about a gym, it’s a EXPERIENCE! Like a fine five star ⭐️ ⭐️⭐️⭐️⭐️ Resort.
Hospitality is the name of the game. This is what makes lifetime fitness great and keeps long term members. This location specially the concierge/front desk female manager has a serious chip on her shoulder. Unfortunately Many members feel the same.
Overall Lifetime Fitness is great. I look forward to constant facility/program improvement and five star hospitality!
LifeTime is a way of life! If you pack accordingly, you can enjoy an entire day of good ol’ fashioned fun & entertainment. Pristinely clean facilities. Major bonus is the two hours of daycare for our two year old!
Just signed up. Good experience. Super nice staff. Made me feel welcome. Love the equipment. Looking forward to getting started. Not crazy busy. Good vibes!
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This really isn’t just a gym and it is worth every single penny. Honestly, I can’t believe they don’t charge more.
I’m a single mom and not from the state. The staff in the childcare center treat my son like he’s their own child. Taylor and Kelcee are incredible and immediately proactive about meeting any concerns.
Big shout out to Tyler. That man is the soul of the club. I have never met a person who is as relationship oriented as he is. He remembers everyone’s names and greets me and my son by name every single day. He is calm, cool, and gracious every single time we talk.
I have a two-year-old son who comes with me in the morning and this child is a never ending bucket of energy. The staff, especially Tyler, make him feel incredibly special. They take time every morning to talk with him and build a relationship, make him feel valued and important.
For the first time, my son is excited to go somewhere without me. It’s no longer a battle to get a couple hours to myself for a workout and a shower.
Lifetime, especially this location, is a life-line for mothers of small children. I have never felt better in my life.
The facilities are clean and well organized. They have everything we need, and I love their cafe.
As the mother of a special needs child (my daughter who is 6), I also want to commend their staff for being incredibly patient with a young man and with me regarding a misunderstanding recently. They took the time to investigate and clear things up. I’m sure his father was grateful too.
Cannot say enough good things about this location. I drive 25 minutes out of my way to go here if I’m not in the area.
“Man in the mirror” is in the background and our Aqua Zumba instructor said the clouds shaped like a giant heart . Perfectly imperfect she said .
I hope she can get more credits for not only helping me lost 14 pounds last month but also helping me to get heal .
No matter it’s the Zumba inside or in the pool , Dancing with you guys is like getting all the positive energy in and sweating all the bad stuff out! Big big love to Dawn and Alisha !!!!! ❤️
Would be 5 stars except the crowds… this place is PACKED. Hard to find an open squat rack or place to stretch. Everything else is great, only recent gripe is that they increased our membership prices AND THEN IMMEDIATELY REMOVED THE OUTDOOR WATERFALL DUE TO REPAIR COST. It was my favorite feature of this gym. If I can’t find an open squat rack or bench, I’ll be finding another gym soon.. help solve the problem.
Facilities: 5/5
Staff: 5/5
Location: 5/5
I've been a LifeTime member on and off for the better half of a decade. If I lived in the US, I would definitely be a member here year-round. The facilities are top of the line and the staff is even better. Amicable, professional, you name it; they're great. Come check out this gym, you'll probably walk away a member and for that you won't be disappointed.
Lots of great ways to get in shape! Lots of classes , meals fresh meals to go, shakes snacks everything ! Staff is great everything is always clean and usually available .
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I decided to check this place out and do a tour , I haven’t worked out in years and want to get back on my healthy journey but all the gyms I have tried have never motivated me or interested me and I was intimidated to attempt to get back in shape …. first of all dirk was so amazing, 0 pressure to join, no sales pitch just positive vibes , I decided to join due to him and I LOVE this place the classes alone are worth more than the membership per month, the amount of amenities and equipment is insane ! So many amazing challenging classes (in a good way) and the staff is so beyond welcoming and positive … 1000% go to a class Danny teaches he has got to be the best instructor I have EVER had (barre and barbell class are a whole vibe and such a good workout ) I have been going almost daily now and I finally feel motivated and like I have the support and ability to accomplish my health goals . The cafe is amazing, spa, pool, steam rooms, saunas, water slide, rock wall, pickle ball the list goes on. I feel like I’m at my own amusement park I’m excited to go to daily. It never feels too crowded , and it feels at home.. took a few weeks to get used to it but ahh finally a place I love !! If your considering joining just do it !
Best gym around anyone needs the best barber check out five star barbershop in chandler right down the street !
Last year I added my teenage son to my membership because I knew he would enjoy all of the options available. The last time he had been at Lifetime was when he was about four years old in the child center. He is now 17 and enjoying the basketball court, the weights, hot tub, sauna and most definitely the snack bar. Lol. The staff are always extremely helpful and I am very comfortable with him and the trainers, who are very knowledgeable.
5 star review for Tyler Scharbach! This team member is a superstar and understands how to provide top quality service. Please recognize him for exceptional service and always doing the right thing especially when no one is looking. I’m a new potential client from out of state and I have always heard what a great facility this was so I came in to see for myself and from the exterior cleanliness to my initial warm greeting and introduction from Tyler with the facility tour, it definitely is worth every penny of membership. Employees like Tyler are hard to come by…keep up the great work!
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Took a tour. I was especially interested in the pools - both indoor and outdoor. Very large facility with lots of options. Very pricey, but I signed up anyway. Since it is a month to month membership and I can cancel anytime with 30 days notice, if I later decide it's not for me, dropping will be easy.
Update 6/2023
I've been a member 2 years now. Mostly it's fine. The indoor wet area (pools, hot tubs, steam room) is extremely dangerous for ADA people. They have a floor that is very slippery, rather than a textured surface like they have around the outdoor pool. The only way to get to the outdoor pools is through this indoor area. I use a cane and balance is an issue. More than once the cane has slipped out from under me and I almost fell. Since the pool is my primary reason for going here, this is very disappointing. If you have any mobility issues, you should think twice before joining. Or maybe they could add ridged rubber runners so people can walk without danger. But I doubt they will ever do something like that.
This facility is special. The moment you walk in you are greeted warmly and it just keeps getting better. The staff is as good as it gets!!! The locker room attendants work tirelessly, the managers are there to handle you with white gloves, the cafe staff is BEYOND friendly. The indoor pool with the hot tubs and sauna and steam........amazing. Its like being at a resort when your workout is over. I can go on forever about Lifetime Tempe. I relocated for work and will miss them dearly.
I enjoyed visiting and stepping back into a wonderful gym. The people are still amazing and supportive.
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