Lifetime Fitness as a company overall is excellent. Each club (location) is supposed to Adhere to Lifetime Standards across the nation. This location as a facility is older, one of the first ones build in Arizona. It has the old layout. They have enhanced and updated many of the areas as the new locations have. Unfortunately the entrance door, the automatic button has been broken for a long time. This is crucial for the Handicapped/Limited Mobility members. See photos for the broken door. The facility has everything that other lifetime facilities have, great weights, cardio areas, group fitness, new indoor pickle ball courts, basketball 🏀 court, basketball, indoor and outdoor pools, indoor hot tubs, sauna, and steam room. This location has outdoor Tennis 🎾 and Pickle ball courts which no other lifetime fitness locations in Arizona have. Facilities are great. What is lacking I is customer service and leadership. Customer Service is a hit or miss. Lifetime fitness isn’t about a gym, it’s a EXPERIENCE! Like a fine five star ⭐️ ⭐️⭐️⭐️⭐️ Resort. Hospitality is the name of the game. This is what makes lifetime fitness great and keeps long term members. This location specially the concierge/front desk female manager has a serious chip on her shoulder. Unfortunately Many members feel the same. Overall Lifetime Fitness is great. I look forward to constant facility/program improvement and five star hospitality!

Just signed up. Good experience. Super nice staff. Made me feel welcome. Love the equipment. Looking forward to getting started. Not crazy busy. Good vibes!