Ordered a Big Mac. When I opened the box the burger was a bit deconstructed. The pickles weren't even bothered to be placed in the burger and it was missing quite a bit of sauce. I went back to let them know. I thought, give them the benefit of the doubt, maybe they were really rushing, so I didn't have an attitude toward them. Before I could finish, the gentleman (not sure if he was the manager) told the lady at the counter to just make another one. I did get another one, but I could Bearly hold it in my hands. I think the lady making it didn't like the idea of remaking another one and slapped all the sauce she could on my burger, oops! I posted some pictures of the burger. I'm not usually a picky person. I just wanted to enjoy a nice Big Mac. Maybe I'll just stay away from that location. It did irritate me that I couldn't enjoy my burger in the end. The salad I ordered for my husband was fine at least, lol!
UPDATE: I did go back, I thought, this isn't right. I got to speak with the manager (who by the way was not the gentleman). She was very helpful and nice. She listened to what I had to say, and quickly offered solutions. I was respectful toward her, and she showed me the same respect. I am very impressed and pleased. Just for that, I will give them two more stars and I will give them another shot. Her kindness went a long way.
I asked for a fish filet with extra cheese, a large fry and a deluxe crispy chicken with cheese. Waiting for the chicken full time no problem. I get home and it's no extra cheese on my fish filet actually had bacon. The crispy chicken didn't have cheese yet was charged for it. Otherwise the food was good but I see now that I have to take apart my food before I drive off.
This McDonald's seems to always have something wrong with it. This time, we got a large order of fries that was a mix of old fries and somewhat fresh fries. When I say old fries, you know what I mean, like it dried and got cold but reheated from the fresher fries that came it and it makes it a bit tougher? 🤣 Yeah like that.
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