NEW REVIEW
Had a problem here a couple of months ago because of bad service. I had talked to management and they said they would work on it and implement changes for better service. Last night we went in after a couple of months and giving the management time to work with the staff. The restraunt was pretty busy and almost ever seat was full. We were seated and got our drinks right away. Service was awesome and the waitresses were very attentive. Our meals were on point and hot out of the kitchen. We all had the House burger and Woodsons Burger. Both are amazing and I highly recommend them. All in all everything was great. Definitely going back soon.
OLD REVIEW
Where do i start?
When Woodsons first opened I had become a frequent customer as it was close to home, had great service, amazing beer selection, and one of the best burgers around. But, over the past couple of months everything but the food has gone downhill. I stopped in to grab some food a couple of weeks ago when it wasnt too busy and ended up walking out 10-15 minutes later because no one approached my table. There were 3 waitresses catering to a 6 top next to my table of 2 that already had full plates and drinks but not one stopped to even grab my drink order.
On two other occasions it took FOREVER to get food and a drink. The drink order takes too long due to there being only one bartender covering all of the drinks in the bar.
Last night was the last straw....I had ordered chips and salsa for an appetizer and waited so long for the waitress to come back around that I got up and asked a waitress standing by the kitchen wall to refill my salsa while my waitress was standing in the kitchen leaning against the counter. I even was kind enough to bring the salsa dish with me for refill.
There has been such a high turn around of waitresses and Woodsons had started with a great staff that was attentive and prompt. I dont know if ill be going back anytime soon.
Loved this place! Crawfish was amazing, atmosphere was awesome and the staff was incredible. The bartenders were attentive and very nice. It was really busy and they never got overwhelmed and were on top of things. Definitely going back!
We came in on a Friday night with friends and were very pleased. The place was obviously crowded being it was a Friday night and it was hard to find a place to sit and get a drink and wait for our table but eventually we did and everything was wonderful. I found the staff very friendly and helpful and the food was fantastic. We hope to be back soon!
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