This Arby's location has the absolute best customer service. The employees really care about their customers' fast food experience. I enjoyed my meal and will definitely be back. The prices are reasonable as well.
I had interactions with Sam and, I am assuming, the manager. They both were pleasant, but Sam, specifically, was very helpful and patient with my questions. Thanks, Sam! The entire team seemed to run like a well-oiled machine and seemed to enjoy each other, which was nice to see. The food photos I took aren't the best, but I'd rather eat than take the time to snap a perfect photo :). I ordered it as take-out, and everything was hot or at least warm when I got home. The restaurant's parking lot and dining room appeared clean. It has a nice picnic area in the front with tables and umbrellas; I was sad I wasn't there to dine-in.
I've never been to this Arby's location before and was pleasantly surprised during my visit this afternoon. Not only was the young man who worked the drive thru window courteous and friendly, but he also remembered the ranch dressing for my freshly prepared and still hot cheese sticks before I drove away. This might not sound like much, but his professionalism and attention to detail really made my day. I will gladly return to this Arby's location the next time I am on the East side of town.
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