It was a very smooth process. We were in the market for a 4 Door Jeep Wrangler. We came into the dealership around noon & left around 6 - test driving a couple of Jeeps. We ultimately chose a slightly used 2019 Sahara Edition that had every need & want. Our salesman - Adrian - was top notch: letting us test drive all over to ensure it was the right fit, extremely knowledgeable about the product he was selling, engaging & very personable. His manager - Scott - was also a pleasure to do business with. We look forward to future business dealings with this dealership & highly recommend you give them a shot!. The definitely believe in nice!
Overall good experience. Salesperson Dina was awesome and worked really hard to help me find the perfect car for me and my situation. Process was easier than expected and most was done over text before I came in which was great. I had a lot of confidence buying my used car from them as I was told that it had gone through a very rigorous inspection process. Only issue was that hidden body damage was found a day after I bought it that was covered under a stick on decal (which was probably there from the trade in). They offered to fix it but, after it was sent to their body shop and I got a call saying for it to be fixed completely, it would need a new bumper however, they would not do that. Instead, the damage was mostly fixed (cosmetically only). The damage can still be seen however is almost unnoticeable now (really have to look close for it so not really noticeable at all). That part of the process was incredibly stressful and made me question what else may not have been caught in the inspection that previously had given me so much confidence. Everyone there was very nice and I really felt that Dina especially cared a lot about making me happy with my purchase. Would be 5 stars if not for the issue with the damage or if they would have replaced the bumper and fully fixed the issue. A used car is always a risk and I was glad they at least made it look decent.
5/5 experience. I am now a happy owner of a Jeep Wrangler from this dealership. My saleswoman, Dina was very easy to work with! She was kind and knowledgeable throughout the entire process. She has been quick to respond to all of my questions regarding my new car. I visited 2 dealerships in Portland before going to this location and had zero luck finding what I want or helpful sales associates. I highly suggest checking this location out and asking for Dina if you are looking to buy a new car, especially a Jeep! Thank you team.
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