Very clean, great tasting food, and the staff do an excellent job with customer service. I had a minor problem with one of my orders and they fixed it right away. Very well run branch, great job!
Great place! The staff was friendly and helpful, the place was clean, and had a great selection of food. Their sandwiches are delicious!! The decor is an added benefit, though there's not much time to appreciate it since the short line moves really fast. Finally, the prices were great; a 9-inch pizza sandwiche sub and malt milkshake together cost 12.50 including tax! A perfect score!
The staff here is incredible. So I have ordered through the Potbelly app and there have been SO many issues with delivery. I know it’s not their fault at all and it’s DoorDash or the system. But when I call and let them know I didn’t get my order or it got canceled, they take the time to correct it and even will come to deliver it themselves to make sure I get my order. That is TRUE Customer Satisfaction. I appreciate it SO SO much. When I do come on site as well to the store, they are so kind and friendly. While I have complaints of their app and 3rd Party Delivery Partners, the staff here NEVER disappoints.
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