The best! The pretzels here are always fresh and delicious. The staff who work there are super friendly and accommodating. My family has always had a good experience and we order every time we visit the mall. Highly recommended!
There aren't many things in this world nowadays that you can really feel good about. But this place is one of them. Diana took the time to take my daughters allergy concerns into consideration, made her brand new fresh pretzels, in a separate oven to make sure there was absolutely no chance for cross-contamination. She took those concerns so seriously when most people wouldn't and really went out of her way to make it the best experience possible. Absolutely a customer for life and keep doing amazing things Diana! Thank you so much!
Went to the location located upstairs near JCP. The amazing manager was short-staffed with a line down the hall… but she didn’t even do a double take when I asked if she would accommodate my child’s allergies. She made a brand new batch of pretzels, disinfected the tray, used separate tongs, asked me like 15 times if she got the order correct , and smiled the entire time. I felt so blessed to have such a beautiful person take the time out to do that on a busy Sunday afternoon. She is in my prayers and thoughts forever just for that one small gesture. I was truly moved to tears . Praying that God keeps her happy, healthy, and fully staffed so she can continue to do the great work that she does! ❤️
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