Nothing disappointing about this place. AT ALL. The venue is part restaurant and part jazz club downstairs. The atmosphere is vibrant and cosy, with a nice buzz of locals in the evenings. Nice decor, clean, and The service is absolutely top notch. Engaging and friendly, the staff are more than happy to explain anything and help out their customers. On the drinks side, they serve lots of local and house ale and beer options, atop the usual import suspects. They also show a nice cocktail menu and mocktail options, and of course, wine a plenty! You also get complimentary fresh filtered water, not tap water! My group and I had a lovely waiter who gave us some complimentary devilled eggs and some biscuits as a little starter; both delicious. As a Brit, used to proper scones (the closest things to American biscuits); I can say that first the first time I enjoyed eating them; full of flavour and a wonderful texture. The ribs are super tender and full of flavour, and fall off the bone. The brisket equally so. Even the salad options will leave you stuffed as there’s plenty of meat and extras to compliment the leaves. The burger is also a simple but classic, and awesome, meal here. The big plates like ribs and brisket are served “family style”; coming on big platters and sides are extra, but worth it. The fries taste like they’re double fried; fluffy with a crispy shell, and a nice coating of subtle seasonings. The coleslaw is creamy and crunchy, and not too heavy at all. No tipping here; the prices are a bit higher on the menu but I can imagine that any gratuity is built into the menu. This is a nice way to do things and give some the impression that the staff are well paid. Given the fantastic service level; wholeheartedly justified. Go here for your BBQ fix in NYC! I left with a full belly and a smiling face, and will return on my next visit to this city.