Beer Authority has a very nice beer menu, food menu and specialty drink menu. The food menu has anything you can think of, burgers, pizzas, pretzels, salads and more. The atmosphere and service was great. Nicely decorated for Christmas. The sliders weren't bad but are frozen patties, the onion rings are from a bag, the pretzels are also from a bag or box and over done, the fries were fresh cut but undercooked. If the food was fresh and made in-house instead of commercialized, this place would be great. Unfortunately, the food underperformed. They do include the tip and a service fee if you use a card.
I recently had the opportunity to visit Beer Authority, and from the moment you walk in, you feel a pleasant atmosphere, especially with the current Christmas decorations. While access to the top floor after the Santa area was closed, the other sections were well set up, with numerous tables and spaces at the bar.
Unfortunately, I must note that the service did not meet my expectations. Despite specifically requesting to be in the better-decorated Christmas area, the person who welcomed us led us to a table and never returned to take our order. After about half an hour, I went directly to the bar to place my order and consume there. Although the staff saw us at the bar, no apologies were offered for leaving us unattended at the table.
As for the drinks, they were average. While I can recommend the place, I suggest that the management pays more attention and becomes more efficient in taking customer orders, especially if a specific table has been assigned. Personalized attention is key to improving the customer experience.
Only had a drink, but it was good. There are unique cocktails on the menu (like a grinch drink for Christmas). The place is pretty big so I would think the chances of getting seating at any particular time would be pretty high. We went on a week day evening and it was somewhat empty. They decorated for Christmas so it was very festive inside too. The servers were also very friendly
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