We love Costa Vida and eat at Costa Vidas frequently. But we got food poisoning from this location last night, which is a bummer. And I'm not even posting this to get attention or say Costa Vida is bad, because they're great, and we've always had great customer service. Just posting for public health safety awareness. Honestly, I've been eating at Costa Vida for years and in many locations and have never had a problem, so if you're reading this, don't let it dissuade you from eating their delicious food.
I usually go to cafe rio but after the customer service I received at this location I will be definitely be returning. I made a mistake ordering my meal and they were more than happy to fix it for me.
Ok, please forgive the half-eaten food pic, but I was starving and the nachos looked TOO GOOD.
As for the review, I just wanted to point out how responsive and kind the employees were (evening shift, July 22, 2021)! I wish I had their names, but it was a busy night and they helped each customer in a personal way. One of the customers in front of me had a bad experience last time, so the employees ensured her food was to her liking before checking out.
Likewise, one of the employees helped customize my order so I had some spicy salsa with my nachos (again, SO GOOD). This is a great location if customer service is important to you!
10369 South State Street - Sandy
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