I recently had the opportunity to stay at the Palihouse Hotel in West Hollywood, where the outstanding service and attention to detail provided by the staff, particularly Elliot the bartender, made for a memorable experience. Elliot's kindness and extensive knowledge were on full display as he suggested the perfect glass of wine to suit my preferences. When he discovered that I was from Brazil, he effortlessly switched to speaking Portuguese, making me feel incredibly welcome and at ease in my native language. In addition to Elliot's fantastic service, the hotel was home to a number of other sweet and thoughtful staff members. The bar hostess, in particular, was exceptionally kind and contributed to the warm, inviting atmosphere. However, my experience with one of the concierges was less than satisfactory. When I inquired about the filming of a TV show on the hotel premises, I was met with a somewhat condescending attitude, leaving me feeling foolish and uncomfortable. This unfortunate interaction stood in stark contrast to the otherwise exemplary service I received from the rest of the staff. The hotel's retro decor added to the charm of my stay, creating a stylish and unique atmosphere that I thoroughly enjoyed. Despite the minor issue with the concierge, the majority of my stay at the Palihouse Hotel in West Hollywood was marked by great hospitality and a welcoming environment. I would highly recommend the Palihouse Hotel in West Hollywood to anyone seeking a memorable experience, exceptional service, and a trendy, retro ambiance. Be sure to spend an evening at the bar and enjoy the expertise and warmth of Elliot - you won't be disappointed!

Absolutely loved my stay. Rooms super comfy and great interiors. Pool was a great place to kick back and catch some winter sun. The staff made the trip - especially Cait and Andrii on the front desk. Will def be back. Cathrine