I have had the misfortune of needing urgent care. I have been to this facility on a few occasions, and I feel that this facility should be the model for how all medical practices operate. The staff are efficient, professional, and friendly. You are greeted immediately with a “good afternoon, how can we help you? Why are you here”? Before one can finish the online check-in, you’re escorted to the examination room where the PA quickly arrives for intake and vitals. Immediately following your intake, the doctor arrives to discuss your medical needs. This medical office is a well operated facility. I hope that I won’t need urgent care in the foreseeable future, but if I do, I will return to them indubitably.

It was very efficient with the in and out procedure. I came in because I had lost my voice and the home remedies weren't working. The only thing is I don't trust the Dr's diagnosis too much considering she took a quick 2-3 second look at my throat and said I had laryngitis. The Dr told me the medication should begin to work within 1-2 days. So far I don't feel any difference but its only been 2nd day of taking meds. I do feel better about taking the covid test to make sure there's nothing else wrong with me. Aside from a sore throat I'm now experiencing bouts of tiredness. It also would have been nice if the Dr would have helped me with my hypertension meds because I needed a new persciption and I'm in between general Dr's to prescribe the meds. I asked the nurse if I could get a new prescription and the Dr simply has the nurse relay a message that she couldn't help me. I'm already scrambling to find a new healthcare physician to get me a new prescription. The least the Dr at urgent care who is suppose to help people come in to talk with me to find out why I needed the new prescription. I would go to this urgent care again. I would just not want to be seen by that particular Dr on staff from my last visit. I'm referring to Dr. Putnam Patel. Don't feel any trust toward her.